You’re unlikely to hear from us with a substantive response to your query unless the organisation we’re representing asks us to contact you on their behalf. This is because we act as a messenger and a record keeper for the organisations we represent, rather than a decision maker for them.
Of course we want to make sure your query is responded to as quickly as possible by the organisation we’re representing, but we aren’t able to force them to respond to you or resolve your query in a particular way, even if we disagree with their decision.
Because we have legal obligations to refer any contact you have with us as a Representative to the organisation we’re representing, and to co-operate with regulators, the rights you have over your data (such as to erase it or withdraw consent) are more limited than they usually are. Please contact us at email@example.com if you’d like to find out more about this. You aren’t under any obligation to send us your personal data or to contact us, and you are always free to contact the organisation we’re representing directly, instead of us.